Shipping Policy

Last Updated: July 24, 2026

Thank you for shopping with HSQY Supply!

Order Processing

Orders are typically processed within 1–3 business days after payment has been received. During holidays, sales, or periods of high demand, processing times may be slightly longer.

Shipping Times

Shipping times vary depending on the product and destination. Most orders arrive within:

• United States: 5–15 business days

• International: 7–30 business days

Please note that these are estimated delivery times and are not guaranteed.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information (when available). Tracking updates may take 24–72 hours to appear after your package has been shipped.

Multiple Shipments

Some orders may arrive in separate packages if they are shipped from different warehouses or suppliers. You will receive tracking information for each shipment when available.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated. Occasionally, we may offer free shipping promotions on eligible orders.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. HSQY Supply is not responsible for delays or additional shipping charges caused by incorrect or incomplete addresses provided by the customer.

Lost, Stolen, or Delayed Packages

Once an order has been handed to the shipping carrier, delivery is the carrier's responsibility. If your package is significantly delayed, lost, or arrives damaged, please contact us and we'll do our best to help resolve the issue.

Customs and Import Fees

International customers are responsible for any customs duties, taxes, or import fees required by their country.

Contact Us

If you have any questions about your order or shipping, please contact us through the contact page on our website. We are happy to help.